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Neuroaffirming behaviour support, psychology and neuropsychology in Melbourne

Support for people with complex needs, and the families and teams around them. We start by getting to know the person properly, then make the plan work in everyday life.

More information:

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Positive behaviour support

We find out what's behind behaviours of concern, then work with the person and the people around them on a practical plan.

Psychology

Neuroaffirming therapy for anxiety, low mood, emotional regulation and trauma.

Neuropsychology

Assessments that show how someone thinks, learns and remembers, with practical recommendations.

Registered NDIS provider

No GP referral needed

Free consultation

Melbourne and Port Lincoln

What does Outcomes Lab do?

Outcomes Lab is a registered NDIS provider of positive behaviour support, psychology and neuropsychology, led by a Clinical Neuropsychologist and Specialist Behaviour Support Practitioner. We're a mobile service across Melbourne and Port Lincoln, South Australia.

Positive behaviour support

Getting to the why behind behaviours of concern, then staying alongside to put the plan into practice at home, at school or in the community.

Psychology

Therapy for anxiety, low mood, emotional regulation and trauma, at a pace and in a way that fits how you think and communicate.

Neuropsychology

Understanding strengths, thinking, learning and memory, with recommendations written for the people who will use them.

WHO WE HELP

Who does Outcomes Lab support?

Outcomes Lab supports people of all backgrounds with complex support needs, often where other services haven't worked. That includes autistic people and people with intellectual disability, ADHD, acquired brain injury or psychosocial disability, and the families, carers and support teams around them.

BUILT FOR COMPLEXITY

Why do families and coordinators choose Outcomes Lab?

Outcomes Lab was set up for people whose support needs are complex, often where other services haven't worked.

A team that works together

On complex cases our behaviour support practitioners, psychologists and neuropsychologists work together, not in silos, and bring in senior input when it helps.

We stay after the plan

Funded hours go to intervention, coaching your team and adjusting the plan, not just writing a report.

Neuropsychologist-led supervision

Our clinical director, a Clinical Neuropsychologist and Specialist Behaviour Support Practitioner, supervises the team and brings that lens to complex cases.

Director-led intake

Our clinical director reviews every referral and tells you if we're not the right fit.

Reports that help at plan review

Written for the NDIA and for the people who will actually use them.

SERVICE AREAS

We come to you

We come to you at home, school, work or in the community. For neuropsychological assessments, you can also come to our consulting rooms in Moorabbin. Telehealth is available Australia-wide.

Geelong and surrounds

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Avalon Bareena Barrabool Bell Park Bell Post Hill Belmont Breakwater Ceres Charlemont Corio Drumcondra East Geelong Freshwater Creek Fyansford Geelong Geelong North Geelong West Grovedale Grovedale East Hamlyn Heights Herne Hill Highton Lara Lovely Banks Manifold Heights Marshall Moolap Mount Duneed Newcomb Newtown Norlane North Geelong North Shore Point Wilson Rippleside South Geelong St Albans Park Thomson Wandana Heights Waurn Ponds Whittington

Wyndham and Melton

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Aintree Bonnie Brook Brookfield Burnside Burnside Heights Caroline Springs Chartwell Cobblebank Cocoroc Deanside Diggers Rest Eynesbury Fieldstone Fraser Rise Grangefields Harkness Hillside Hoppers Crossing Kurunjang Laverton Laverton North Little River Mambourin Manor Lakes Melton Melton South Melton West Mount Cottrell Plumpton Point Cook Quandong Ravenhall Rockbank Strathtulloh Tarneit Taylors Hill Thornhill Park Truganina Weir Views Werribee Werribee South Williams Landing Wyndham Vale

Inner west and Brimbank

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Albanvale Albion Altona Altona East Altona Meadows Altona North Ardeer Braybrook Brooklyn Cairnlea Calder Park Deer Park Delahey Derrimut Footscray Kealba Keilor Keilor Downs Keilor Lodge Keilor North Keilor Park Kings Park Kingsville Maidstone Maribyrnong Newport Robinson Seabrook Seaholme Seddon South Kingsville Spotswood St Albans Sunshine Sunshine North Sunshine West Sydenham Taylors Lakes Tottenham West Footscray Williamstown Yarraville

Inner Melbourne

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Albert Park Armadale Balaclava Burnley Carlton Carlton North Caulfield East Clifton Hill Collingwood Cremorne Docklands East Melbourne Elwood Fitzroy Fitzroy North Flemington Glen Iris Hawksburn Holmesglen Kensington Kooyong Malvern Malvern East Melbourne Middle Park North Melbourne Parkville Port Melbourne Prahran Princes Hill Richmond South Melbourne South Wharf South Yarra Southbank St Kilda St Kilda East St Kilda West Toorak West Melbourne Windsor

Inner north and Essendon

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Aberfeldie Airport West Alphington Ascot Vale Avondale Heights Brunswick Brunswick East Brunswick North Brunswick West Coburg Coburg North Essendon Essendon Fields Essendon North Fairfield Fawkner Gilberton Glenroy Gowanbrae Hadfield Keilor East Keon Park Kingsbury Moonee Ponds Niddrie Northcote Oak Park Pascoe Vale Pascoe Vale South Preston Reservoir Strathmore Strathmore Heights Thornbury Travancore

Outer north

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Attwood Broadmeadows Bulla Campbellfield Coolaroo Dallas Epping Gladstone Park Greenvale Jacana Lalor Meadow Heights Melbourne Airport Mill Park Morang South Oaklands Junction Roxburgh Park Somerton South Morang Sumner Sunbury Sylvester Thomastown Tullamarine Westmeadows

North-east

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Abbotsford Ashburton Auburn Balwyn Balwyn East Balwyn North Bellfield Bend of Islands Briar Hill Bulleen Bundoora Camberwell Canterbury Cotham Deepdene Diamond Creek Doncaster Doncaster East Donvale Eaglemont Eltham Eltham North Greensborough Greythorn Hawthorn Hawthorn East Heidelberg Heidelberg Heights Heidelberg West Hurstbridge Ivanhoe Ivanhoe East Kangaroo Ground Kew Kew East Lower Plenty Macleod Montmorency North Warrandyte Park Orchards Plenty Research Rosanna St Helena Stradbroke Park Templestowe Templestowe Lower The Pines Viewbank Warrandyte Warrandyte South Watsonia Watsonia North Watsons Creek Wattle Glen Wonga Park Yallambie Yarrambat

Outer east

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Bayswater Bayswater North Belgrave Belgrave Heights Belgrave South Bennettswood Blackburn Blackburn North Blackburn South Boronia Box Hill Box Hill North Box Hill South Burwood Burwood East Chirnside Park Croydon Croydon Hills Croydon North Croydon South Ferntree Gully Ferny Creek Forest Hill Heathmont Heathwood Houston Kerrimuir Kilsyth Kilsyth South Knoxfield Laburnum Lysterfield Mitcham Mont Albert Mont Albert North Mountain Gate Narre Warren East Nunawading Rangeview Ringwood Ringwood East Ringwood North Rowville Scoresby Selby Sherbrooke Studfield Surrey Hills Tecoma The Basin Tremont Upper Ferntree Gully Upwey Vermont Vermont South Wantirna Wantirna South Warranwood

South-east

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Ashwood Bentleigh Bentleigh East Brandon Park Carnegie Caulfield Caulfield Junction Caulfield North Caulfield South Chadstone Clayton Coatesville Elsternwick Glen Huntly Glen Waverley Hughesdale Huntingdale Jordanville McKinnon Mount Waverley Mulgrave Murrumbeena Notting Hill Oakleigh Oakleigh East Oakleigh South Ormond Patterson Pinewood Ripponlea Syndal Wheelers Hill

Bayside to Mornington

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Aspendale Baxter Beaumaris Black Rock Bonbeach Braeside Brighton Brighton East Carrum Carrum Downs Chelsea Chelsea Heights Cheltenham Clarinda Clayton South Cromer Dingley Village Edithvale Frankston Frankston North Frankston South Hampton Hampton East Heatherton Highett Karingal Langwarrin Langwarrin South Mentone Moorabbin Moorabbin Airport Moorooduc Mordialloc Mornington Mount Eliza Parkdale Patterson Lakes Sandhurst Sandringham Seaford Skye Somerville Tyabb Waterways Wishart

Dandenong and Casey

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Bangholme Beaconsfield Beaconsfield Upper Berwick Blind Bight Botanic Ridge Cannons Creek Cardinia Clyde Clyde North Cranbourne Cranbourne East Cranbourne North Cranbourne South Cranbourne West Dalmore Dandenong Dandenong North Dandenong South Devon Meadows Dewhurst Doveton Dunearn Endeavour Hills Eumemmerring Guys Hill Hallam Hampton Park Harkaway Junction Village Keysborough Lynbrook Lyndhurst Lysterfield South Menzies Creek Narre Warren Narre Warren North Narre Warren South Noble Park Noble Park North Officer Officer South Pakenham Pakenham South Pearcedale Rythdale Springvale Springvale South Warneet

Port Lincoln and Lower Eyre Peninsula, SA

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Boston Brooker Butler Charlton Gully Cockaleechie Coffin Bay Coomunga Coulta Cummins Duck Ponds Edillilie Farm Beach Fountain Green Patch Hawson Horse Peninsula Kapinnie Karkoo Kellidie Bay Kiana Kirton Point Koppio Lincoln National Park Lipson Little Douglas Louth Bay Mitchell Moody Mount Drummond Mount Dutton Bay Mount Hope North Shields Pearlah Point Boston Poonindie Port Lincoln Port Lincoln South Port Neill Sleaford Sullivan Tiatukia Tootenilla Tulka Tulka North Tumby Bay Uley Ungarra Wangary Wanilla Warrow Warunda Whites Flat Whites River Yallunda Flat Yeelanna

Tap a region to see every suburb we cover.

Melbourne and Geelong

Mobile across the shaded regions

Map of the Melbourne and Geelong areas Outcomes Lab visits, from Melton and Sunbury to Geelong, Mornington and Pakenham, with our consulting rooms in Moorabbin

Port Lincoln, South Australia

Map of the Port Lincoln and lower Eyre Peninsula area Outcomes Lab covers, including Coffin Bay, Cummins, Tumby Bay and Port Neill

Port Lincoln and surrounds

Port Lincoln, Coffin Bay, Tumby Bay, Cummins, Port Neill and the lower Eyre Peninsula.

Not sure if we cover you?

Call 03 7064 0444 and we'll tell you straight away. Telehealth is available anywhere in Australia.

OUR VALUES

What does Outcomes Lab stand for?

Evidence with Heart

We combine rigorous clinical practice with genuine care.

Forever curious

We listen closely and keep learning, from the person and the people who know them best.

Always there

We turn up, follow through and keep you updated without being chased.

OUR TEAM

Who will you work with?

Neuropsychologists, psychologists and behaviour support practitioners, led by our clinical director.

Julian Vilsten, Clinical Neuropsychologist and Specialist Behaviour Support Practitioner

OUR CLINICAL DIRECTOR

Julian Vilsten

Clinical Neuropsychologist and Specialist Behaviour Support Practitioner

Julian founded Outcomes Lab and leads its clinical team, with more than 15 years in mental health and close to a decade in the NDIS. He reviews every referral and supervises our practitioners himself.

OUR PRACTITIONERS

Every practitioner has a page with their background, qualifications, region and a bio you can download, including an Easy Read version.

QUESTIONS

Common questions about Outcomes Lab

Do I need a GP referral to see Outcomes Lab?

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No. You can contact us yourself, or a support coordinator, plan manager, school or health professional can refer for you.

Is Outcomes Lab a registered NDIS provider?

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Yes. Outcomes Lab is a registered NDIS provider, registration number 4050165135. We work with agency-managed and plan-managed NDIS plans.

Which part of an NDIS plan pays for these services?

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Positive behaviour support is usually funded from Behaviour Support (previously Improved Relationships), and psychology and neuropsychology from Improved Daily Living, both in the Capacity Building budget. Our fees sit within the NDIA Pricing Arrangements and Price Limits.

What ages does Outcomes Lab work with?

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Behaviour support and psychology are for people aged 9 and over. Neuropsychological assessments are for adults aged 18 and over.

What does neuroaffirming mean?

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It means treating neurological difference as a natural part of human variation. We build support around how a person's brain works, rather than trying to make them appear neurotypical.

Not sure where to start?

Talk it through with us first. You can book a free consultation, and you don't need a referral.

Or email

Practical tips from our clinicians

Plain-language guides on behaviour support, NDIS funding and neuroaffirming practice, plus the occasional wait time update.

Contact
Locations
Explore

Melbourne, VIC

Port Lincoln, SA

NDIS registered provider badge

Reg No. 4050165135

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Progress Pride, Australian Aboriginal, and Torres Strait Islander flags, representing Outcomes Lab's commitment to inclusive and culturally safe care.

Outcomes Lab acknowledges the Traditional Owners of the land on which we work, Bunurong/Boon Wurrung and Wurundjeri Woi Wurrung peoples of the Eastern Kulin Nation. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples. We also value and support inclusive communities, and stand with LGBTIQA+ individuals in promoting dignity, safety and belonging for all.

©2026 Outcomes Lab Pty Ltd | All Rights Reserved

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