Resources
Practical guides and tools for families and support coordinators supporting complex needs.
Free AI Tools
Custom ChatGPT tools we built to help with common NDIS/disability related tasks. They're free to use and work like a helpful assistant you can chat with.
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NDIS About Me Profile Builder
​For families
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The NDIS About Me Profile Builder asks you a series of questions about you or a family member's strengths, needs, and communication preferences, then generates a one-page summary document you can hand to new providers.
NDIS Justification Assistant
For Support Coordinators
Helps write funding justifications by referencing the NDIS Act, Rules, and Guidelines. Describe the support you need funded, and the tool drafts a justification using the language the NDIA expects — including relevant legislative references and functional impact statements.
Support Services
Sometimes the support you need sits outside what we do. The services below are free, national, and available to anyone in Australia.
Mental health and crisis support
Lifeline
24/7 crisis support and suicide prevention. Call 13 11 14. https://www.lifeline.org.au
Beyond Blue
24/7 mental health support and information. Call 1300 22 4636. https://www.beyondblue.org.au
Suicide Call Back Service
24/7 free counselling for anyone affected by suicide. Call 1300 659 467. https://www.suicidecallbackservice.org.au
MensLine Australia
24/7 telephone and online counselling for men. Call 1300 789 978. https://mensline.org.au
13YARN
24/7 crisis support line for Aboriginal and Torres Strait Islander people. Call 13 92 76. https://www.13yarn.org.au
Kids Helpline
24/7 free counselling for ages 5 to 25. Call 1800 55 1800. https://kidshelpline.com.au
Disability and carer support
Blue Knot National Counselling and Referral Service
Specialist support for people with disability, families, and carers affected by abuse, neglect, violence, or exploitation. Call 1800 421 468 (Mon to Fri 9am to 6pm, Sat and Sun 9am to 5pm AEST/AEDT). https://blueknot.org.au​
National Disability Abuse and Neglect Hotline
Confidential reporting and referral. Call 1800 880 052 (Mon to Fri 9am to 7pm AEST/AEDT).
Carer Gateway
Free support and services for unpaid carers. Call 1800 422 737. https://www.carergateway.gov.au
NDIS Contact Centre
Plan, payment, and provider enquiries. Call 1800 800 110 (Mon to Fri 8am to 8pm local time). https://www.ndis.gov.au/contact
Family and domestic violence
1800RESPECT
24/7 national domestic, family, and sexual violence counselling. Call 1800 737 732. https://1800respect.org.au
Emergency
000 For police, fire, or ambulance.