Registered NDIS Provider
Servicing all areas of Melbourne 
Refer to Us
Insightful and Compassionate Care in 
Psychology
Neuropsychology
Positive Behaviour Support
  • Positive Behaviour Support
  • Psychology
  • Neuropsychology

About Outcomes Lab

We see the person, not the diagnosis.

At Outcomes Lab, support begins with understanding who you are: your strengths, your goals, and what matters in your everyday life.

We’re a neuroaffirming, multi-disciplinary practice specialising in positive behaviour support, psychology, and neuropsychology for NDIS participants across Melbourne’s South East. Whether you’re autistic, have ADHD, live with intellectual disability, brain injury, or other neurodivergent conditions, we’re here to walk alongside you.

Our approach is different:

  • Neuroaffirming – We respect neurodiversity and focus on wellbeing, not normalisation
  • Person-centred – Your goals and preferences lead every decision
  • Strengths-based – We build on what you can do, not just address challenges
  • Collaborative – We work with you, your family, and your support network as partners

Together, we’ll develop strategies and supports that genuinely fit you: practical changes that make a real difference in your daily life.

Mobile Service across South-East Melbourne

NDIS-Registered Provider

Multi-Disciplinary Expertise

Our Therapies

Neuropsychology

Evidence-Based and Strengths-Focused

Expert cognitive assessment and rehabilitation support for autism, ADHD, acquired brain injury, memory and attention difficulties, executive function challenges, and school or workplace accommodations. Helping you understand your cognitive profile and access the right supports.

Positive Behaviour Support

Collaborative and Person-Centred

Neuroaffirming behaviour support that understands behaviour as communication, develops practical positive strategies, reduces restrictive practices, trains your support team, and focuses on quality of life improvements. Person-centred plans that focus on understanding and positive change, not compliance.

Psychology

Experienced and Neuroaffirming

Compassionate psychological support for mental health and emotional wellbeing, anxiety and depression, emotional regulation, trauma-informed care, and relationship or social challenges. Therapy that respects neurodiversity and your lived experience.

Our Values

Evidence with Heart

We blend rigorous practice with genuine care

Forever Curious

We listen deeply and learn humbly

Always There

Reliability isn't a promise, it's who we are

What Sets Us Apart

Neuroaffirming psychology, neuropsychology, and positive behaviour support for NDIS participants in South-East Melbourne.

Our Team

Multi-Disciplinary Expertise You Can Trust

Our experienced team brings together expertise in clinical psychology, neuropsychology, and positive behaviour support to provide neuroaffirming, person-centred care across South-East Melbourne. We work collaboratively to support NDIS participants in achieving meaningful outcomes. Meet the people behind our work.

Julian Vilsten - Managing Director, Clinical Neuropsychologist & Senior Positive Behaviour Therapist

Julian Vilsten

Managing Director, Clinical Neuropsychologist & Senior Positive Behaviour Therapist

Gavin Woolley - Psychologist & Positive Behaviour Therapist

Gavin Woolley

Psychologist & Positive Behaviour Therapist

Alan Finkelshteyn - Positive Behaviour Support Practitioner

Alan Finkelshteyn

Positive Behaviour Support Practitioner

Steve Sarvestani

Behaviour Support Practitioner

Zeus - Wellbeing Ambassador

Zeus

Wellbeing Ambassador

Location

Mobile NDIS Services Across South-East Melbourne

Providing neuroaffirming positive behaviour support, psychology, and neuropsychology services throughout Melbourne’s South-Eastern suburbs. As a mobile service, we come to you in Dandenong, Noble Park, Berwick, Frankston, Springvale, Glan Waverley, Ringwood, Clayton, Cranbourne, Pakenham, and surrounding areas. Clinic-based neuropsychology also available.

Professional care with proven results.

Our team brings clinical expertise and compassion to every session. Backed by research and driven by results, we deliver services that are not only professional—but also practical and impactful in the real world.

Working together,
every step.

We believe the best outcomes happen when we work as a team. Our collaborative approach involves participants, families, and support networks at every stage, ensuring personalised care that aligns with each individual’s goals and journey.

Navigating NDIS with confidence

Understanding the NDIS can be overwhelming—we’re here to help. Our expert assessments, clear reports, and outcome-focused supports are designed to guide you through the system with clarity and confidence.

Real results Real impact.

We focus on measurable outcomes that truly matter. Through evidence-based psychology and behaviour support, we help individuals and families experience real improvements in daily life, emotional wellbeing, and functional independence.