About us

Our Values

Evidence with Heart

We blend rigorous practice with genuine care

Forever Curious

We listen deeply and learn humbly

Always There

Reliability isn't a promise, it's who we are

Our why

We exist to deliver high-quality, evidence-based psychological and behavioural support that creates meaningful change in people's everyday lives.

Our Team

Dedicated Professionals Who Care

Our experienced team brings together expertise in psychology, neuropsychology, and behaviour support to provide tailored, person-centred care. We work collaboratively to support individuals in achieving meaningful outcomes. Meet the people behind our work:

Julian Vilsten

Managing Director, Clinical Neuropsychologist & Senior Positive Behaviour Therapist

Qualifications

Master of Clinical Neuropsychology, La Trobe University

Bachelor of Behavioural Neuroscience (Honours), Monash University

About

With over 15 years of experience in mental health and over 5 years in NDIS support, Julian is dedicated to helping individuals overcome real-world challenges. His work focuses on delivering practical, measurable improvements in communication, emotional regulation, and independent living. As a clinical neuropsychologist, he combines expertise with a hands-on, person-centred approach to ensure each individual receives the support they truly need.

Julian founded Outcomes Lab with a belief that collaboration and a focus on what truly matters lead to the best outcomes. His experience spans intellectual disabilities, autism spectrum disorder, ADHD, acquired brain injuries, neurological disorders, and complex behavioural needs. This perspective shapes Outcomes Lab’s commitment to providing thoughtful, personalised support that integrates the latest research with real-world application.

Gavin Woolley

Psychologist & Positive Behaviour Therapist

About

Gavin brings over two decades of invaluable experience to his role at Outcomes Lab. As a registered psychologist and positive behaviour support therapist, he has honed his skills in supporting individuals facing a wide spectrum of challenges. His expertise spans anxiety, depression, personality disorders, trauma, substance use, intellectual disability, and autism spectrum disorder.

At the heart of Gavin's practice is a nuanced approach that draws from evidence-based therapeutic techniques. He tailors his methods to each person’s unique circumstances, striving to provide supportive and effective care. Gavin's extensive experience and ongoing commitment to best practices in psychology and behaviour support have made him a respected professional in the field. For those seeking compassionate psychological support and thoughtful behaviour management strategies, Gavin offers a wealth of knowledge and a dedicated approach to fostering positive outcomes.

Alan Finkelshteyn

Service Delivery Ninja

About

Alan brings a unique blend of administrative expertise and psychological insight to his role at Outcomes Lab. With a degree in psychology and extensive experience in allied health administration, he plays a crucial role in ensuring smooth operations and client support.

Passionate about supporting neurodiverse individuals, Alan consistently demonstrates his commitment to making a positive impact. His caring and approachable nature make him an invaluable asset to both the Outcomes Lab team and the community he serves. Alan's dedication to going above and beyond in his role contributes significantly to creating a welcoming and supportive environment for clients and colleagues alike.

Zeus

Wellbeing Ambassador

About

Zeus, the resident whippet at Outcomes Lab, brings a unique blend of warmth and enthusiasm to the team. With over four years’ experience in spreading joy, he has become an essential part of the welcoming atmosphere at Outcomes Lab. As a cherished member of the Outcomes Lab family, Zeus' presence adds a touch of unconditional positivity to each day.