NDIS POSITIVE BEHAVIOUR SUPPORT · GEELONG
Behaviour is communication. We start there.
Neuroaffirming Positive Behaviour Support for NDIS participants across Geelong and surrounds. We come to you, and we deliver the intervention, not just a plan.
- Mobile across Geelong
- Registered NDIS provider
- Led by a Clinical Neuropsychologist
- Agency and plan-managed
We take on a limited number of referrals, and only the people we're confident we can genuinely help. We'll be in touch within one business day.
ABOUT US
Behaviour support across Geelong
Outcomes Lab is a registered NDIS provider delivering positive behaviour support across Geelong and surrounds, clinically led by our founder, a Clinical Neuropsychologist and Specialist Behaviour Support Practitioner. We work with behaviours of concern by understanding what they communicate, then changing the environment and building the skills that make them no longer necessary.
We often work with
- Autism
- Intellectual disability
- ADHD
- Acquired brain injury
- Psychosocial disability
- Complex or dual diagnoses
- Restrictive practices in use
| Who it's for | NDIS participants with behaviour support funding, and their families and support teams |
|---|---|
| Where | Across Geelong and surrounds: at home, school, work or in the community |
| Funding | NDIS Capacity Building, Behaviour Support (previously Improved Relationships). Agency and plan-managed |
| Referrals | You, your family, a support coordinator or a school. No referral needed |
| Response | Within one business day |
When the support isn't working
You already know what good behaviour support looks like. And you know what it's like when none of that happens.
What good support looks like
- The provider who returns your calls
- The plan support workers actually use
- The reports that hold up at plan review
When it isn't working
- Cases that go quiet
- Generic plans, written for the auditor, that no one can actually use
- Funding spent on documentation that changes nothing for the person you support
POSITIVE BEHAVIOUR SUPPORT
What positive behaviour support includes
Behaviour is communication. Behaviours of concern are usually telling us that something in a person's world isn't working. So rather than trying to shut the behaviour down, we work out what it's saying, change what's around the person you support, and build the skills they need, until the behaviour is no longer the only way they can be heard.
Functional behaviour assessment (FBA)
We observe, talk with everyone involved and gather data to understand what a behaviour is doing and what's driving it: the environment, the triggers and the unmet needs.
Behaviour support plan (BSP)
An NDIS-compliant plan written as a practical guide, with strategies everyone providing support can use day to day.
Training and coaching
Hands-on sessions for families, support workers and the wider team, with the plan adjusted when something isn't working.
Restrictive practice review
Authorisation and reporting checked, and a plan to reduce and fade restrictive practices safely as new skills develop.
BUILT FOR COMPLEXITY
Why families and coordinators choose Outcomes Lab
Outcomes Lab was set up for people whose support needs are complex, often where other services haven't worked.
We stay after the plan
Funded hours go to intervention, coaching your team and adjusting the plan, not just writing a report.
Director-led intake
Every referral is checked for clinical fit, and we tell you if we're not the right fit.
Neuropsychologist-led supervision
Our clinical director, a Clinical Neuropsychologist and Specialist Behaviour Support Practitioner, supervises the team and brings that lens to complex cases.
Reports that help at plan review
Written for the NDIA and for the people who will actually use them.
OUR TEAM
Who you'll work with
Neuropsychologists, psychologists and behaviour support practitioners, led by our clinical director, a Clinical Neuropsychologist and Specialist Behaviour Support Practitioner.
Every practitioner is registered with AHPRA or the NDIS Quality and Safeguards Commission. We hire for skill and integrity, then back people with regular supervision and training, so they can do their best work and stay.
No one works on a complex case alone. Our clinicians talk cases through together, so you get more than one perspective on what will help.
WHAT HAPPENS NEXT
What happens when you enquire
- 1
Tell us who you're supporting
Send the enquiry form or call us. It only takes a few minutes.
- 2
We check the fit
Every enquiry goes through our director-led intake. We match on skills, region and capacity, not just who's free.
- 3
We tell you either way
You hear from us within one business day, whether or not we're the right service.
Not sure if we're the right fit?
Tell us who you're supporting. We'll come back within 1 business day to discuss fit and capacity.
OUR VALUES
What Outcomes Lab stands for
Evidence with Heart
You shouldn't have to choose between expertise and empathy. With us, you don't.
Forever curious
Every person is different, so we keep asking, listening and adjusting.
Always there
Steady support from a team that shows up, follows through and stays in touch.
WHERE WE WORK
Mobile positive behaviour support across Geelong
We're a mobile service, so we come to you, at home, at school, at work, or in the community, because that's where behaviour actually happens. Seeing someone in their own environment tells us far more than a clinic room ever could.
Geelong and surrounds
- Avalon
- Bareena
- Barrabool
- Bell Park
- Bell Post Hill
- Belmont
- Breakwater
- Ceres
- Charlemont
- Corio
- Drumcondra
- East Geelong
- Freshwater Creek
- Fyansford
- Geelong
- Geelong North
- Geelong West
- Grovedale
- Grovedale East
- Hamlyn Heights
- Herne Hill
- Highton
- Lara
- Lovely Banks
- Manifold Heights
- Marshall
- Moolap
- Mount Duneed
- Newcomb
- Newtown
- Norlane
- North Geelong
- North Shore
- Point Wilson
- Rippleside
- Robinson
- South Geelong
- St Albans Park
- Thomson
- Wandana Heights
- Waurn Ponds
- Whittington
Questions we're often asked
Can I get positive behaviour support at home in Geelong?
Yes. Our mobile team covers Geelong and surrounds, so we come to you, at home, school, work, or in the community. Seeing someone where the behaviour actually happens tells us more than a clinic room can.
Where can I get positive behaviour support in Geelong?
You can contact a registered NDIS provider directly, no referral needed. Outcomes Lab delivers neuroaffirming positive behaviour support across Geelong and surrounds as a mobile service, clinically led by a Clinical Neuropsychologist.
Do I need a referral for behaviour support?
No, you don't need a referral. You can contact us directly. We accept self-referrals, private referrals, and referrals from support coordinators and schools.
How is Positive Behaviour Support funded under the NDIS?
Behaviour support comes from your Capacity Building budget, under Behaviour Support (previously Improved Relationships). We work with agency-managed and plan-managed plans.
Who is eligible for NDIS positive behaviour support?
Anyone with behaviour support funding in their NDIS plan can access it. It's often part of the support for autistic individuals, and for people with intellectual disability, ADHD, acquired brain injury or psychosocial disability.
Do you work with complex presentations?
Yes. Most of the people we work with have complex needs, and we're set up for high-risk situations and restrictive practices. Our intake is director-led and our clinical team is led by a Clinical Neuropsychologist, so experienced clinical thinking shapes the work from the first conversation.
What's your approach to reducing restrictive practices?
Reducing, and ideally fading, restrictive practices is always the goal, but the pace depends on the person you support and what keeps them safe. Where restrictive practices are in place, we make sure they're authorised and reported correctly, then work to reduce them as new skills develop and the environment changes.
Do you provide intervention, or just reports?
Both. We assess, write the plan, and deliver the intervention, training the support network so the strategies get used.
ENQUIRE
Check if we're the right fit
Tell us a bit about the situation and what support you're looking for. We'll come back within 1 business day to discuss fit and capacity.
- Registered NDIS Provider
- Led by a Clinical Neuropsychologist
- Mobile across Geelong